The Contact Center Executive at Sun King will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.
You might be a strong candidate if you
- Hold a bachelor’s degree or Diploma with at least a year of job-related work experience.
- Possess basic knowledge of Excel spreadsheets and data entry skills.
- Have experience in assisting customers will be of added value.
- Are open to working in a flexible and creative work environment with fast-evolving operations.
- Able to multitask while working under tight deadlines with close attention to detail.
- Always remain professional and courteous with customers.
- Have excellent verbal and written communication skills - both in English and Swahili
- Able to work in shifts.
What We Offer
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.